Privacy policy
Last updated 2026-11-07
This policy explains what UnfollowWatch (“we”) collects, why, and the choices you have. The service is operated by UnfollowWatch. Contact: unfollowwatch@gmail.com.
The short version
- We never ask for, receive or store your Instagram password, cookies or session tokens.
- With the Chrome companion, your follower list is stored on your device. Only detected changes are sent to us.
- We do not sell personal data and do not use it for advertising profiles.
- You can delete your account and stored data at any time from Settings.
Information we collect
| Category | What | Why |
|---|---|---|
| Account | Email address, password hash (handled by our authentication provider), timezone, optional display name | To provide your account and send the emails you choose |
| Monitored Instagram accounts | The Instagram username(s) you connect, follower counts, scan history (times, status, counts) | To show your dashboard and enforce scan pacing |
| Follower changes | Handles (and display names where shown) of accounts that started or stopped appearing in your follower list, username changes, and detection times | The core service: alerts and history |
| Imports (optional) | If you upload an Instagram data export, the most recent follower list from it (and, if included, the accounts you follow) | To compare the next import with this one. Only the latest list is kept. |
| Extension devices | A device name such as “Chrome on Windows”, extension version, pairing and last-seen times | Security, and so you can revoke devices |
| Billing | Subscription status and plan. Card details are handled by Stripe and never reach our servers. | Payments and entitlements |
| Security & usage | Audit log of sensitive account actions; first-party product events (e.g. “extension paired”) without follower data | Security, abuse prevention, improving the product |
What stays on your device
When you use the Chrome companion, the follower lists it reads from your own followers page are stored in the extension's local database in your browser. They are not uploaded. The extension sends us only the differences between two valid scans, your follower count and scan metadata. Disconnecting the extension can erase this local data.
Chrome extension — Limited Use
The use of information received from the UnfollowWatch Companion adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements. The extension reads page content only on your own instagram.com followers page, only while a scan you started is running, and only to provide the follower-change feature. It does not collect browsing history, and the data is not sold, used for advertising or transferred except as required to provide the service.
Processors we use
- Supabase — database and authentication hosting
- Vercel — web hosting
- Stripe — payments
- Resend — transactional email delivery
- Google AdSense — only on some public article and tool pages, only if enabled, never for paid subscribers, never in emails or the extension
Retention
- Follower change history: until you erase it or delete your account. Free plans display the last 30 days.
- Notification delivery records: 180 days. Audit log: 2 years. Product analytics events: about 13 months.
- Expired pairing codes and rate-limit records: deleted daily.
Your rights and choices
- Change email preferences (transactional alerts and marketing are separate; marketing is off by default).
- Revoke extension devices and disconnect Instagram accounts.
- Erase an account's history, or permanently delete your account — see Data deletion.
- Request access to or correction of your data by emailing us.
Cookies
We use essential cookies for sign-in and preferences. See the cookie policy.
Children
UnfollowWatch is not intended for children under 16 (or the minimum age required where you live).
Changes
We will post updates here and, for material changes, notify you by email.